SANDOS CARACOL NATURE RESORT & WATER PARK ALL INCLUSIVE (ADULTS ONLY) – Family Resort in Playa del Carmen | From 141$/Night

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About Resort

Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710

Close to the white sand beach

Very good

7.2

6.5

/10

4.5

Loved by guests

Beautiful beach
Spacious rooms
Friendly staff
Native wildlife

"Amazing jungle setting with several cenotes, lush trees and flowers and a hanging bridge."

Thom from Netherlands

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"We enjoyed onsite Mayan Ruins, snorkeled in a Cenote outside our room, pools, waterpark, rescue animals, wild animals like monkeys, coatis."

Morgan Leigh from United States

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"Multiple eco activities on site (river snorkelling, animal spotting and caring), coatis and spider monkeys are wandering around, evening shows, aquapark, private beach"

Siarhei from Norway

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Sandos Caracol Eco Resort All Inclusive (Adults Only), a 5-star eco-resort, features a 29-slide waterpark, 9 restaurants, and 2 outdoor pools in Playa del Carmen. The resort integrates sustainable practices with solar power and sophisticated water treatments while functioning as a nature reserve for endemic species.

Diverse Room Options

Sandos offers accommodations ranging from spacious villas to penthouse suites, with a dedicated adults-only section. Each room includes air conditioning, a minibar, streaming-enabled flat-screen TV, and a private bathroom with walk-in shower.

Multi-Cuisine Dining Experience

The resort houses 9 restaurants serving Italian buffets, Brazilian steakhouse fare, Asian cuisine, vegan options, and Mexican specialties. Select Club guests access an exclusive a la carte restaurant for gourmet breakfast and lunch.

Waterpark and Pools

The waterpark features three distinct zones accommodating all age groups, from adrenaline-pumping kamikaze slides to child-friendly options. The main pool hosts water volleyball, while separate quiet pools provide peaceful relaxation areas.

Strategic Resort Location

Sandos Caracol Eco Resort sits 6 miles from Aeropuerto de Playa del Carmen, with Grand Coral Golf Riviera Maya 1 miles away. The property connects to ancient freshwater cenotes and natural jungle-lined waterways.

“This adults-only section of a larger eco-focused resort provides a curated experience, emphasizing both relaxation and immersion in nature. The extensive waterpark access balances the serene adults-only area, making it suitable for couples and families, and I think that's smart. What stands out to me is the commitment to local wildlife and the variety of dining-a definite advantage for a longer stay.”

Olivia StoneManaging Editor at Familyresort

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Guest Emotional Experience

Explorers, Not TouristsNature's playground

“Multiple eco activities on site (river snorkelling, animal spotting and caring), coatis and spider monkeys are wandering around, evening shows, aquapark, private beach.”

Siarhei from Norway

Strange & UniqueWild encounters

“From the coaties and raccoons (who do get a little bit annoying always trying to steal food) to the wonderful monkeys and beautiful iguanas!”

Philip K

Rest from KidsAdults only

“We stayed in the Select Club, Adults Only section.”

Mitchell

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Choose Your Family Room Type

Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations

Pool View One Bedroom Suite

2 persons

62 m²

1 King-size bed and 1 Sofa bed

Pool view

Shower

Balcony

room details

Pool View Superior

2 persons

39 m²

2 Double beds

Pool view

Shower

Balcony

room details

Eco Family Suite

2 persons

41 m²

1 King-size bed

Shower

Balcony

room details

Pool View Penthouse

2 persons

62 m²

1 King-size bed and 1 Sofa bed

Pool view

Shower

Balcony

room details

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Room Availability & Price Calendar

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Facilities

Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Fire extinguishers

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Hiking
Tennis court
Golf course
Billiard tables
Table tennis
Yoga class
Fishing

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar

Business

Business centre

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Solarium
Sauna
Turkish bath
Jacuzzi
Massage
Pool with view
Shallow end

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Sandos Caracol Nature Resort & Water Park offers a delightful array of dining experiences, ranging from authentic Italian fare to vibrant Mexican cuisine. Guests can indulge their palates in beautifully crafted dishes, all while enjoying casual or intimate settings perfect for any occasion.

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Restaurant photo The photo shows a spacious and airy restaurant with a tropical vibe. The interior features high ceilings with a dark wooden beam structure and a thatched roof, giving it a rustic yet elegant feel. Large white pillars support the roof, and they are ac

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Restaurant photo The photo shows a bright and airy outdoor dining area, likely part of a resort or restaurant overlooking a beautiful beach. The space is covered by a high, open-air structure with a thatched roof supported by white pillars. The pillars are adorned wi

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Playa del Carmen Restaurant photo The photo shows the interior of a stylish restaurant with a black and white checkered floor. The restaurant has a high ceiling with dark gray or black paint, accented by white architectural details and recessed lighting.

Several large, ornate chand

La Laguna

International

Ambiance

Bright and welcoming, set in a spacious dining area catering to all meals of the day.

Key Offerings

A diverse menu that showcases global flavors, perfect for enjoying breakfast, lunch, or dinner.

Reservation

Open daily from 07:00 - 10:30 for breakfast, 12:30 - 15:30 for lunch, and 18:30 - 22:30 for dinner.

La Toscana

Italian

Ambiance

Family-friendly and casual, this venue serves as a charming spot for morning and afternoon meals.

Key Offerings

Delight in classic Italian breakfast and lunch favorites, crafted with care and flair.

Reservation

Open daily from 07:00 - 10:30 for breakfast and 12:30 - 15:30 for lunch.

Las Mascaras

Mexican

Ambiance

An inviting space where the vibrant culture of Mexico is reflected in both décor and cuisine.

Key Offerings

Exquisite Mexican dishes served during dinner, perfect for an authentic culinary experience.

Reservation

Yes

Open for dinner; hours vary.

Salvia Snack Bar

Vegetarian

Ambiance

Relaxed and casual, this spot is perfect for those seeking light vegetarian options in the evening.

Key Offerings

A variety of vegetarian dishes available during dinner, suitable for health-conscious diners.

Reservation

Open for dinner; hours vary.

El Templo

Asian

Ambiance

Tranquil and serene, this venue invites guests to explore delightful Asian flavors.

Key Offerings

A special experience awaits; operating hours are flexible.

Reservation

Hours vary.

Fogo de Brazil

Brazilian

Ambiance

A lively and vibrant setting perfect for dinner, echoing the spirit of Brazil in every dish.

Key Offerings

Savor an array of Brazilian specialties, focusing on grilled meats and traditional flavors in the evening.

Reservation

Yes

Open for dinner; hours vary.

La Riviera

Mediterranean

Ambiance

A sophisticated setting, inviting guests to indulge in a Mediterranean-inspired dining experience.

Key Offerings

A refreshing take on Mediterranean dishes; operating hours are flexible.

Reservation

Hours vary.

Los Lirios

Seafood

Ambiance

A charming atmosphere dedicated to seafood lovers, ideal for an evening meal.

Key Offerings

Explore a diverse menu of fresh seafood options, paired with local flavors presented during dinner.

Reservation

Yes

Open for dinner; hours vary.

Location

Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710

Map view

Carretera Chetumal Pto Juarez, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Quinta Avenida

5.2 km

Landmark

Playa

3.3 km

Beach

Xcalacoco

2.8 km

Beach

Grand Coral Beach Club

3.2 km

Golf Course

Grand Coral Golf Riviera Maya

1.5 km

Landmark

Punta Bete

1.8 km

Landmark

Church of Guadalupe

3.0 km

Beach

Point Esmeralda

4.0 km

Beach

Punta Esmeralda Beach

5.5 km

Gallery

Galeria Luis Sottil

2.8 km

Landmark

Go Natural Explorers

2.3 km

Landmark

Playa Publica 88

2.7 km

Gallery

Amate Gallery

2.8 km

Landmark

Punta Venado

3.6 km

Landmark

Punta Venado Bike Park

3.3 km

Landmark

28 de Julio Square

3.1 km

Landmark

Kingdom Hall of Jehovah's Witnesses

3.1 km

Landmark

Xca-Ha Park

3.1 km

Golf Course

El Camaleon Golf Course

3.2 km

Landmark

Xavage Park by Xcaret

3.5 km

Landmark

Martina Beach Club

3.7 km

Landmark

Cenote Misterio Maya

3.6 km

Landmark

La 5ta Hacienda

3.9 km

Gallery

Tierra Huichol

3.9 km

Landmark

Dive Sites

3.7 km

Landmark

The Union

3.9 km

Beach

Shangri-la's Beach

3.9 km

Beach

Mamita's Beach Club

4.3 km

Landmark

Shangri-la Caribe Beach Village Resort

3.9 km

Beach

Kool Beach Club

4.4 km

Nearby

Beach

Xcalacoco

640 m

Golf Course

Grand Coral Golf Riviera Maya

790 m

Restaurants

Koh Thai

2.6 km

Predio El Limonar fraccion 2

Sea Olive

2.8 km

Xcalaco El Limonar No. 1

Kinoko

2.5 km

289 Km Carrera Cancun

La Marea

2.9 km

Playa Xcalacoco Fraccionamiento 7 Manzana 20 Lote 5 and 6

Coral Grill & Bar by Viceroy

2.9 km

Playa Xcalacoco Frac 7 In Hotel Viceroy

Coco's Cabanas

3.0 km

Punta Bete Mexico Xcalacoco

Explore Playa del Carmen

Activities Around Sandos Caracol

Grand Coral Golf Riviera Maya

19 minutes' walk

Scenic golf course featuring stunning views and challenging greens. Perfect for golf enthusiasts.

Xcalacoco

35 minutes' walk

Picturesque beach known for its tranquility and sunsets, ideal for relaxation and quiet beach days.

Church of Guadalupe

35 minutes' walk

Iconic church offering cultural insight with beautiful architecture and local history.

Galeria Luis Sottil

30 minutes' walk

Art gallery showcasing local artworks, great for art lovers looking for unique souvenirs.

Go Natural Explorers

25 minutes' walk

Adventure tours providing exciting options like zip-lining and snorkeling for thrill-seekers.

Beach Yoga Sessions

5 minutes' drive

Relaxing beach yoga classes offered nearby, perfect for mindfulness and tranquility.

Punta Venado Bike Park

35 minutes' walk

Mountain biking trails suitable for various skill levels, designed for outdoor enthusiasts.

Cenote Misterio Maya

40 minutes' walk

Natural swimming hole surrounded by lush vegetation, ideal for a refreshing dip and relaxation.

Koh Thai

30 minutes' walk

Open-air Thai restaurant with a relaxing vibe, famous for its Pad Thai and vegetarian options.

Coral Grill & Bar by Viceroy

35 minutes' walk

Rooftop dining experience featuring fresh seafood and local tequila with stunning views.

Sea Olive

35 minutes' walk

Mediterranean-inspired dishes in a chic yet casual atmosphere, known for its tapas and house cocktails.

La Marea

40 minutes' walk

Beachfront dining offering local seafood, renowned for its ceviche and sunset views.

28 de Julio Square

35 minutes' walk

Lively square featuring local performances and events, perfect for family-friendly outings.

Xavage Park by Xcaret

40 minutes' drive

Thrill park offering adventure activities including white-water rafting and jet boating.

Martina Beach Club

40 minutes' walk

Vibrant beach club with live music events and casual dining, great for a night out.

Comedy House

10 minutes' drive

Theater known for its comedy shows and entertainment nights, suitable for all ages.

Getting around

City Centre

Playa del Carmen8 min · 5.2 km

Airports

Playa Del Carmen, Quintana Roo (PCM)11 min · 7.0 km

Cancun International Airport (CUN)79 min · 52.5 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in public areas for free.

Breakfast

At the hotel Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) guests are invited to a full breakfast served for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Italian, Dutch

Year renovated:

2011

Number of rooms:

322

Former name

Sandos Select Club

Questions of the users

About Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)

What does the all-inclusive package cover at Sandos Caracol Eco Resort, and is there an option for ocean view rooms?

22 November 2024

The all-inclusive plan covers lodging, food, beverages, snacks, and entertainment. However, none of the rooms guarantee an ocean view.

Are drinks served on the beach included in the all-inclusive offerings?

15 January 2025

Yes, beverages served on the beach are included in the all-inclusive package, while food service is not available there.

Is the resort's private beach accessible without additional transportation?

10 March 2024

The private beach is conveniently located right in front of the resort.

When is the ideal time to visit Sandos Caracol for a perfect beach getaway?

18 April 2025

Most guests find the best time to visit is between November and April due to favorable weather conditions.

Is the mini bar included as part of the all-inclusive option, and can you elaborate on what that includes?

5 May 2024

Yes, the mini bar is included in the all-inclusive plan, which also encompasses access to bars, restaurants, buffets, a la carte dining, and various activities.

Do all sofa beds in the accommodations come with a pull-out feature?

30 June 2025

Not every sofa in the resort rooms is equipped with a pull-out bed.

Is airport transportation provided, and what are the associated costs?

12 July 2024

Ground transportation to Cancun International Airport is available through Seek & Go Company at a cost of $160 USD for round trip or $90 USD for a one-way trip.

Is Sandos Caracol part of Sandos Playacar, and what kind of access is granted to guests?

21 August 2025

Sandos Caracol is a separate resort with three access categories: Family General (Blue band), Select Club - Adults Only (Gold band), and Royal Elite Vacation Club (Black band), offering varying levels of access.

Are all the restaurants within the resort included in the all-inclusive plan?

14 September 2024

Most restaurants are included, though the selection may rotate based on occupancy and local health regulations.

How far is the resort from Cancun Airport?

3 October 2025

The distance from Cancun Airport to Sandos Caracol Eco Resort is approximately 70 kilometers.

Does Sandos Caracol offer COVID-19 testing for guests, and is it complimentary?

18 November 2024

Rapid antigen testing is provided at no cost for those traveling to or through the USA, while it costs $35 USD for those traveling outside the U.S. Results typically take about 24 hours.

What amenities are not included in the all-inclusive package?

27 December 2025

Exclusions from the all-inclusive plan include spa treatments, tours and excursions, airfare, motorized water sports, and exclusive wines on the a la carte menu.